Job Title: Microsoft 365 Copilot Administrator

Location: New Jersey preferable

Key Responsibilities:

Administer and maintain core Microsoft 365 collaboration services, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business.

Deploy and manage Microsoft 365 Copilot across the organization, configuring settings for Teams, Outlook, and other apps.

Licensing & Adoption: Assign, track, and optimize Copilot licenses, monitoring usage, adoption metrics, and reporting through the Microsoft 365 admin center.

Security & Data Governance: Implement Microsoft 365 security and compliance policies to ensure safe data usage by Copilot, utilizing principles like Zero Trust.

M365 Expertise: Strong knowledge of M365 services, particularly SharePoint, Teams, and Security & Compliance Centers.

Monitor service performance and availability, proactively identify issues, resolve incidents, and troubleshoot complex problems.

Support the implementation and ongoing management of security, compliance, data retention, and governance policies within Microsoft 365 (including Microsoft Purview).

Develop and maintain PowerShell scripts and automation using Microsoft Graph API for user management, bulk operations, reporting, and configuration tasks.

Create and maintain high-quality technical documentation, procedures, and knowledge base articles for support teams and end users.

Collaborate closely with IT support teams, end users, and other stakeholders in a global environment.

Stay up to date with the Microsoft 365 roadmap, security advisories, and best practices, recommending and implementing improvements.

Participate in deployments, feature rollouts, pilots, and Digital Workplace improvement initiatives.

Required Skills & Experience

Strong hands-on experience administering Microsoft 365 services (Exchange Online, Microsoft Teams, SharePoint Online, OneDrive).

Solid experience with PowerShell scripting and automation, including Microsoft Graph API integration.

Familiarity with Microsoft 365 security and compliance concepts such as Conditional Access, eDiscovery, and retention policies.

Ability to troubleshoot issues across Microsoft 365 workloads in enterprise environments.

Strong analytical mindset with experience in root-cause analysis and proactive service improvement.

Good documentation and knowledge-sharing skills.

Experience working in medium-to-large, global, or regulated environments.