Job Title: ServiceNow Portal Designer

Location: San Antonio TX – Onsite

Job Summary

We are seeking a skilled ServiceNow Portal Designer to design and develop user-friendly, visually appealing, and highly functional self-service portals using ServiceNow’s Service Portal framework. The ideal candidate will have a strong background in UI/UX design, front-end development, and ServiceNow customization to enhance the user experience and efficiency of ServiceNow portals (Service Now designer for it portal and mobile)

Key Responsibilities

• Design, develop, and customize ServiceNow Service Portals to enhance user experience and usability.
• Collaborate with business stakeholders, developers, and UX designers to create intuitive and responsive portal designs.
• Implement custom widgets, themes, and layouts using HTML, CSS, JavaScript, AngularJS, and ServiceNow APIs.
• Ensure portals align with corporate branding, accessibility, and performance best practices.
• Optimize the Service Portal for performance, scalability, and mobile responsiveness.
• Integrate ServiceNow Portal with other modules like ITSM, HRSD, CSM, and custom applications.
• Troubleshoot and resolve UI/UX-related issues and enhance portal functionality.
• Conduct usability testing, gather feedback, and continuously improve portal design.
• Stay updated with the latest ServiceNow releases, web technologies, and design trends.

Required Qualifications & Skills

• Bachelor's degree in Computer Science, UI/UX Design, or a related field.
• 7+ years of experience in ServiceNow development with a focus on Service Portal design.
• Strong proficiency in HTML5, CSS3, JavaScript, AngularJS, and Bootstrap.
• Experience with ServiceNow’s Service Portal, Widget Designer, and scripting (Glide APIs, Jelly, etc.).
• Knowledge of UI/UX best practices, responsive design, and accessibility standards.
• Ability to translate business requirements into elegant and functional portal designs.
• Strong problem-solving skills and ability to work independently or in a team environment.
• Experience with REST APIs, integrations, and third-party web technologies is a plus.
• ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are preferred.

Thanks and Regards,

Shubham

Email : shubham.pandey@smartitframe.com

Phone : +1 201 201 7026

Smart IT Frame LLC.