Role: Program Manager

Job Description -

The Federal Reserve is re-releasing the Program Manager role . They did not identify a qualified candidate from the last solicitation because "We are looking for someone with extensive program management experience. The candidates we have interviewed thus far seem like fabulous Agile coaches, but do not seem to have the strategic lens we need.

Position: Program Manager

Duration: on-going

Type: On-site Washington, DC- Local DMV Only

INTERVIEW: Selected candidates will participate in a video conferencing interview or in person . The use

of video conference tools (e.g., MS Teams or WebEx) can be used in accordance with agency

guidelines. 

Note: Senior Level position; Extensive Program Management, Business Strategist, Agile Coach, 

The Board of Governors of the Federal Reserve System (Board) has an ongoing need for skilled agile professionals to assist with agile maturity in the Division of Information Technology (IT). Agile maturity and related services will be required for the Board’s Forecasting & Modeling Program (F&M).

REQUIREMENTS: 

The Contractor shall provide skilled Agile Program Management personnel to assist with the

F&M program, on an as-needed basis. The Board requires personnel with qualifications,

knowledge, skills, and capabilities as described below.

The Agile Program Manager is responsible for leading the strategic direction and operational

execution of our Agile transformation program. This senior role will be responsible for driving

team maturity, ensuring Agile resource effectiveness, maintaining playbook consistency, and

achieving measurable business value across multiple teams, with planned expansion. The person

will work closely with the manager of the Transformation Office, program sponsors, and

business stakeholders to build a sustainable, data-driven Agile program that adapts to our

organizational culture while maintaining rigor and consistency. This is a strategic role requiring

someone who can both operate and innovate—executing day-to-day program management while

shaping the future direction of our Agile practices

The candidate must have direct experience leading agile transformations in either the federal or

private space. 

Additionally, the candidate shall possess the knowledge and skills set forth in the Technical

Services BOA, Section 3.11.2.3 for labor category Senior Program Manager.

The candidate shall also demonstrate the below knowledge and experience:

• 10+ years of professional experience with at least 5+ years leading enterprise Agile

transformations

• At least 5+ years of hands-on experience and proven track record of coaching teams

• At least 3+ years of experience of effective project/program management or systems

engineering experience demonstrating ability to manage complex initiatives

• Deep expertise in multiple Agile frameworks (Scrum, Kanban, Scaled Agile Framework

(SAFe), or similar) with ability to adapt practices to organizational culture rather than rigid

framework adherence

• Demonstrated ability to define and implement Agile maturity models and assessment

frameworks

• Strategic thinker with track record of evolving Agile practices, recommending

improvements, and driving organizational change

• Excellent stakeholder management skills with ability to engage and influence senior

leadership, sponsors, and business stakeholders

• Experience building sustainable governance models including documentation standards,

engagement rhythms, and risk management

• Strong conflict resolution and problem-solving skills for addressing team dynamics and

resource challenges

• Excellent communication skills including status reporting, presentations, and facilitation

• Bachelor's degree in relevant field; advanced degree preferred

• Industry leading Agile practitioner certifications such as Certified Scrum Master, Certified

Scrum Product Owner, PMP-ACP, or Scaled Agile Framework (SAFe), etc.

• Government or highly regulated industry experience preferred. 

The Contractor shall deliver, but not limited to, the following:

• Establish and maintain transparency with program stakeholders through meaningful status

reporting, proactive communication of changes, data-driven insights on team progress, and

regular engagement with sponsors and business stakeholders

• Drive team maturity progression by implementing and maintaining assessment

frameworks, ensuring Agile Coaches create and execute coaching plans, measuring

advancement, and recommending maturity models and metrics beyond velocity/throughput

• Ensure Agile resource effectiveness by establishing performance standards for Coaches and

Scrum Masters, monitoring coaching quality, resolving team/coach conflicts, and providing

evidence-based recommendations on resource performance

• Ensure consistent application of the Agile playbook across all teams, coaches, and Scrum

Masters to maintain standardization, alignment, and continuity in Agile practices.

• Drive business value realization by ensuring Agile teams deliver work that meets expected

business outcomes through coaching oversight, metrics analysis, and alignment between

team outputs and program objectives

• Build sustainable program governance through documented processes, stakeholder

engagement rhythms, risk management protocols, resource management systems, and

strategic recommendations that enable long-term program success

• Shape program strategy by continuously assessing program effectiveness, piloting

innovative practices, recommending adaptations to our Agile approach, and ensuring the

program evolves with organizational maturity