Role: Sr. ServiceNow Administrator

Location: Remote

Primary Skills: ServiceNow Administration.

Responsibilities:

·       Perform assigned day-to-day operations of ServiceNow platform.

·       Maintain the stability and usability of the platform across production and non-production environments.

·       Perform application maintenance to include performance monitoring and error identification and remediation.

·       Support troubleshooting and resolution of ServiceNow platform incidents.

·       Contribute to ServiceNow version upgrade execution.

·       Manage ServiceNow instance security: user/group access, administration, access control lists. etc.

·       Provide configuration assistance to ServiceNow developers.

Must have:

·       ServiceNow CSA certification. Sound knowledge on ServiceNow platform and products.

·       Above average communication skills to handle client interactions.

·       Hands-on experience with ServiceNow administration, ITSM, integrations. Code reviews & migrations.

·       Support hours: 9-5 Central Time, with occasional support over the weekend.