Title                     :            Guidewire Business Analyst with Guidewire PolicyCenter, General Liability & Production Support Exp

Locations           :            Charlotte, NC, + 12 other locations in the USA Hybrid role

Duration             :            Long Term

Visa                     :            Any

Experience       :            10+ Years

Role Summary:

The onshore Guidewire Policy Center Business Analyst, supports Guidewire Policy Center enhancements, defect analysis, and requirements development for policy administration and integrated insurance systems. Analyzes business needs, evaluates system issues, and translates requirements into functional solutions that improve operational efficiency and support Commercial Property & Casualty insurance processes. Collaborates closely with business stakeholders, development teams, and testing teams to deliver effective solutions across ISO Admitted lines including Workers Compensation, Commercial Auto, General Liability, Property, Package, and AAIS Inland Marine and COP..

 Responsibilities:

•                     Analyse ISO and AAIS Admitted lines issues to determine root causes, validate defects, and assess the applicability and business value of enhancement requests.

•                     Develop business and functional requirements for defects and enhancements following established SDLC processes.

•                     Evaluate defects for performance, usability, and root-cause resolution opportunities.

•                     Plan, facilitate, and conduct requirements-gathering sessions, meetings, and presentations.

•                     Lead review sessions with key stakeholders to obtain consensus and approval of business and functional requirements.

•                     Build strong relationships across business units and support functions to understand and address business needs.

•                     Collaborate with development and testing teams to provide subject matter expertise, maximize out-of-the-box functionality, and assist in troubleshooting and issue resolution.

•                     Ensure proposed solutions improve business-process efficiency and effectiveness while maintaining consistency across products where appropriate.

•                     Participate in planning User Acceptance Testing (UAT) activities, including test plans and test scripts derived from requirements.

•                     Facilitate UAT execution and partner with business leads and project managers to obtain UAT sign-off.

•                     Provide business analysis expertise for Commercial Admitted lines, including Workers Compensation, Commercial Auto, General Liability, Property, Package, Inland Marine, and COP ensuring requirements and solutions align with underwriting, policy administration, and operational objectives.

Technical Qualifications:

•                     5+ years of business analysis experience within the Commercial Property & Casualty insurance industry.

•                     Guidewire Policy Center experience is preferred.

•                     Experience integrating with external systems.

•                     Strong experience with policy administration platforms and solutions.

•                     Experience with Agile and iterative methodologies and a working knowledge of SDLC and PMLC processes.

•                     Hands-on experience developing business requirements, functional requirements, user stories, business process diagrams, and data rules.

•                     Experience reviewing, reengineering, or developing IT solutions that support business-process improvement and automation.

•                     Experience with visualization and process-mapping tools is preferred.

•                     Experience troubleshooting system issues.

•                     Ability to translate business needs for specialized commercial and ISO Admitted insurance products into clear functional requirements.