Title: Senior ServiceNow Developer

Length:12Months +

Work Address: 600 West Peachtree St. Atlanta, GA 30308, Locals

Immediate interviews – Web Cam Interview

Days on site required: 3 /week

As a , you will play a crucial role in designing, implementing, and

optimizing solutions on the ServiceNow platform to enhance IT service management and

operational workflows.

Job Summary:

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and

optimizing solutions on the ServiceNow platform to enhance IT service management and

operational workflows. Collaborating closely with stake holders, you will translate business

requirements into innovative technical solutions, troubleshoot issues, and ensure seamless

integration with existing systems. Your expertise will drive efficiency and innovation in the

organization’s use of ServiceNow.

While the intent may be a long-term tenure, this position is subject to annual budget

restrictions. The initial contract is through the end of this fiscal year and is anticipated to be

renewed July 1st.

Local Atlanta Candidates Only

Responsibilities

. Design, develop, and implement ServiceNow solutions, including customizations and

integrations.

. Collaborate with stakeholders to gather, analyze, and refine requirements.

. Customize and configure ServiceNow applications, modules, and workflows.

. Troubleshoot and resolve technical issues on the ServiceNow platform.

. Develop and maintain technical documentation, including system designs and user guides.

. Mentor junior developers and contribute to the team’s technical growth.

. Stay updated on the latest ServiceNow features and industry best practices.

. Ensure compliance with coding standards, security policies, and best practices.

. Conduct code reviews and actively participate in design discussions.

. Perform Service Mapping, Discovery, and Event Management configurations to improve

IT operations.

Qualifications:

. Bachelor’s degree in Computer Science, Information Technology, or a related field.

. At least 5+ years of hands-on experience with ServiceNow development and

administration.

. Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.

. Strong understanding of ITSM and ITOM processes, including workflows and

automation.

. Proven experience with ServiceNow modules such as ITSM(IT Service

Management), CSM(Customer service management also called PSDS), HAM

(Hardware asset management).

. Familiarity with Agile/Scrum methodologies for project delivery.

. Relevant certifications (e.g., ServiceNow Certified Application Developer,

Implementation Specialist) are highly desirable.

. Excellent problem-solving skills and attention to detail.

. Strong communication and collaboration skills to work effectively with cross-

functional teams.