Role: Lead Software Engineer - Retail Systems
Location: San Ramon, CA (Fully onsite)
Must have:
JAVA, Spring boot, AWS, Microservices, Retail Systems are needed (OMNI,
POS, etc.)
Job Description
Overview:
We’re seeking an experienced Lead Engineer to design, build, and deliver
core Retail Store systems that power retail client in-store and
omnichannel experiences.
This role will be hands-on and technical, owning the design and delivery
of store-facing applications including POS, OMNI order fulfillment by
stores, and inventory receiving.
International store expansion will be a key responsibility, alongside
ongoing enhancements and reliability of domestic and global store
systems.
Work closely with Product, Retail Operations, ERP, and external partners
to deliver scalable, reliable, and pragmatic solutions for real-world
store environments.
Requires deep technical expertise, strong system design skills, and
ownership mindset for store-critical platforms.
Responsibilities:
Lead the technical design and implementation of store systems including
POS, OMNI fulfillment (ship-from-store, BOPIS, cancellations, returns),
and inventory receiving.
Act as a hands-on technical lead, setting architecture, coding
standards, and best practices across the team.
Translate business and operational requirements into scalable,
resilient, and maintainable technical solutions.
Contribute directly to development using Java, Python, NodeJS, and React
across backend and frontend systems.
Design and build integrations with Shopify, ERP, OMS, loyalty platforms,
and third-party vendors.
Support international store expansion by deep diving into localization,
regional compliance, taxation, and operational requirements for new
countries.
Ensure systems work effectively in physical retail environments,
including POS hardware, peripherals, and unreliable network conditions.
Collaborate closely with store managers and store teams to understand
operational pain points and deliver pragmatic, easy-to-adopt solutions.
Partner with Retail Operations and Product on rollout planning, training
support, and adoption of new store-facing features.
Design and operate event-driven and distributed systems using Kafka,
ensuring idempotency, retries, and eventual consistency.
Own service reliability for store systems by defining SLOs, improving
error rates, and reducing MTTR.
Build and maintain monitoring, alerting, and observability using tools
such as Splunk and New Relic.
Participate in on-call rotations, incident response, root-cause
analysis, and post-incident improvements.
Plan and execute for peak retail events (promotions, holidays, store
launches) and support change discipline during critical windows.
Drive best practices for testing, CI/CD, release management, and
infrastructure-as-code.
Ensure data accuracy, auditability, and reconciliation across inventory,
order, and financial systems.
Maintain strong security, access controls, and compliance standards for
systems used in physically accessible store environments.
Mentor junior engineers through technical guidance, code reviews, and
design discussions.