Job Title: Salesforce Administrator

Experience:10+ Years

Location: Remote

Employment Type: Contract

Job Summary

We are looking for an experienced Salesforce Administrator to manage, configure, and optimize the Salesforce platform. The ideal candidate will have hands-on experience with Sales Cloud, Service Cloud, user management, automation, reporting, and security. You will work closely with business stakeholders to gather requirements, implement solutions, and ensure the Salesforce platform supports business objectives.

Key Responsibilities

• Administer and maintain the Salesforce platform.
• Configure and customize Salesforce using declarative tools (Flows, Validation Rules, Approval Processes, Custom Objects, Page Layouts, Record Types, etc.).
• Create and manage users, profiles, permission sets, roles, and sharing rules.
• Design and maintain reports, dashboards, and analytics.
• Build and maintain Flow automations to streamline business processes.
• Perform data imports, exports, cleansing, and deduplication using Data Loader or similar tools.
• Troubleshoot Salesforce issues and provide end-user support.
• Collaborate with business users to gather requirements and implement scalable solutions.
• Manage security settings and ensure compliance with data governance standards.
• Coordinate with Salesforce Developers for advanced customizations and integrations.
• Support Salesforce releases, testing, and deployment activities.
• Maintain documentation for configurations, processes, and best practices.

Required Skills

• 4–8+ years of Salesforce Administration experience.
• Strong experience with:
• Sales Cloud
• Service Cloud
• Flow Builder
• Reports & Dashboards
• User & Security Management
• Data Management
• Validation Rules
• Approval Processes
• Custom Objects & Fields
• Page Layouts & Record Types
• Experience with Data Loader, Data Import Wizard, and Salesforce Setup.
• Knowledge of Salesforce security model.
• Experience with sandbox management and change sets.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Skills

• Salesforce CPQ experience.
• Experience with Experience Cloud (Community Cloud).
• Knowledge of Apex, SOQL, and Lightning Web Components (LWC) (preferred but not mandatory).
• Experience with third-party integrations using REST/SOAP APIs.
• Familiarity with Agile/Scrum methodologies.

Certifications

• Salesforce Certified Administrator (Required)