Title: ServiceNow Program Manager

Location: NYC, NY - Mainly REMOTE but will need to come into NYC office 2 times a month – MUST BE LOCAL

Visa: Any

LinkedIn Required.

Note:  This is not a technical Program Manager but rather someone with experience doing Stand Ups for a PMO. Must be able to manage remotely.

You will work closely with the team that owns ServiceNow. Any implementation or experience with a global organization is a plus. This is a back-office project and candidate must understand how a PMO functions.

• Drive Service Now SPM Module Enhancement project across multiple business and technology teams in a hybrid execution environment
• Stand up project for realistic execution: project planning, budget tracking, and resource allocation, and working across multiple functions to structure and manage end-to-end project efforts through deep understanding of requirements, technologies, cross-functional impact, and business strategy
• Execute weekly project and portfolio status reporting, understand and maintain program’s RAID log, run daily and/or weekly working groups
• Provide appropriate information share and updates with senior management and other key stakeholders as well as ownership of key working group meetings
• Indirect oversight of program and project level resources including those provided by 3rd party providers
• Experience managing Service Now SPM and PMO standup and programs
• Strong experience in project management methodologies & reporting, strong skills in delivery management, stakeholder management, risk management, and problem-solving.
• Exceptional communication (written and verbal), must be able to lead meetings, summarize, and articulate key points to provide clear direction and support to stakeholders and team members