Role : Project Lead

Location: Remote

Duration: Long term

Job Description: Generative AI, unified communications, Microsoft copilot

We are seeking a skilled Unified Communications and Collaboration Contractor with extensive technical expertise in modern digital workplace technologies. The ideal candidate will possess a comprehensive understanding of collaborative platforms, communication tools, and emerging technological solutions that drive organizational productivity and innovation.

Required Skills:

• Deploy and configure Copilot across Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams)
• Ensure licensing, data readiness, and user eligibility for Copilot activation
• Customize Copilot behavior using prompt engineering and semantic indexing
• Manage Copilot usage policies, privacy controls, and compliance boundaries
• Monitor Copilot adoption, usage patterns, and productivity impact
• Design and deploy custom Copilot agents using Copilot Studio
• Monitor agent performance, usage analytics, and user feedback
• Collaborate with business units to translate needs into agent functionality
• Maintain documentation and version control for all deployed agents
• Ensure Copilot Studio agents comply with security and regulatory standards
• Build dashboards using Power BI to track Copilot usage, adoption, and ROI
• Leverage Microsoft 365 Admin Center for readiness reports and service health
• Use Viva Insights and Copilot Dashboard for productivity metrics and behavioral trends
• Monitor audit logs via Microsoft Purview for prompt activity and risk detection
• Analyze Power Platform metrics for agent consumption and flow performance
• Create executive-level reports summarizing Copilot impact across departments
• Automate reporting workflows using Power Automate and Graph API
• Define governance frameworks for Teams, SharePoint, OneDrive, Exchange mailbox policies
• Establish naming conventions, lifecycle rules, and provisioning standards
• Act as technical liaison between IT, business units, and executive leadership
• Conduct workshops, training sessions, and adoption campaigns for end users
• Optimize licensing, storage, and resource utilization
• Monitor service health, performance, and user experience across M365 workloads