Position:DuckCreek Business Analyst

Location:NJ

Duration:Long term

Job Description:

Core Responsibilities

Possess strong domain expertise in Commercial Auto and/or Management Liability insurance products, including coverages, endorsements, exclusions, rating factors, underwriting rules, and regulatory requirements within the Casualty LOB.

Leverage prior experience across policy lifecycle functions such as New Business, Renewals, Endorsements, Cancellations, Reinstatements, and Rewrites within Duck Creek Policy, Rating, and Forms modules.

Requirements Analysis & Documentation

Review and understand existing business rules documented in source requirement documents, legacy systems, and the Duck Creek configuration.

Analyze current-state Duck Creek implementations, including product models, rating algorithms, underwriting rules, forms, and integrations.

Document business rules clearly and concisely, mapping them to Duck Creek constructs such as:

Policies, Coverages, Options, and Modifiers

Underwriting Rules and Authority Profiles

Rating Worksheets and Rate Tables

Eligibility and Validation rules

Identify gaps, ambiguities, or inefficiencies in current rules and processes and propose optimized solutions aligned with business goals.

Stakeholder Collaboration

Work closely with Business stakeholders, Underwriters, Product Owners, Actuarial teams, Compliance teams, and IT stakeholders to:

Validate business intent

Clarify rule interpretations

Confirm regulatory and product compliance

Facilitate requirement walkthroughs and rule review sessions with cross-functional teams.

Act as a bridge between business and technical teams, ensuring accurate translation of insurance requirements into system configurations and custom development.

Functional & Technical Requirement Development

Transform business requirements into detailed functional specifications for:

Duck Creek configuration teams (Policy, Rating, Billing, Forms)

.NET application development teams for custom extensions, integrations, and APIs.

Develop and maintain:

Functional Requirement Documents (FRDs)

Business Requirement Documents (BRDs)

User Stories and Acceptance Criteria (Agile/Scrum environments)

Map business rules to Duck Creek capabilities, identifying when out-of-the-box configuration vs. custom development is required.

Change Management & Production Support

Support deployment activities by validating production readiness and assisting with release documentation.

Provide post-production support by analyzing issues, reviewing rule behavior, and working with development teams on resolution.

Assist in product upgrades, enhancements, and regulatory changes impacting Commercial Auto or Management Liability products.

Communication & Documentation Skills

Demonstrate excellent written and verbal communication skills for interacting with business users, technical teams, and leadership.

Create clear, structured documentation that can be easily understood by both technical and non-technical stakeholders.

Effectively communicate complex insurance and system concepts in a simplified and actionable manner.

Desired Skills & Experience

Strong hands-on or functional knowledge of Duck Creek Suite (Policy, Rating, Billing, Forms preferred).

Experience with Commercial Auto, Management Liability, or broader Casualty insurance products.

Understanding of integrations between Duck Creek and external systems (e.g., rating engines, document management systems, third-party data providers).

Familiarity with Agile/Scrum methodologies and SDLC processes.

* Good communication and interpersonal skills.

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