Role: Salesforce Administrator

Location: Remote

Summary

looking for Salesforce Administrator with foundational development experience to manage, enhance, and support our Salesforce environment. This role combines hands-on administration with light development to drive scalable solutions that support clinical, operational, and business initiatives. The ideal candidate has strong configuration expertise, basic coding skills (Apex, Lightning), and experience with integrations, ensuring the platform meets compliance, security, and operational standards.

Responsibilities

Salesforce Administration & Configuration

• Manage daily administration of the Salesforce platform, including user setup, roles, profiles, and permissions.
• Configure objects, fields, page layouts, record types, validation rules, approval processes, and Flows.
• Maintain data integrity through regular audits, deduplication, and cleansing processes.
• Build and maintain reports, dashboards, and analytics to support business decisions.
• Manage sandbox environments, coordinate deployments, and maintain version control.

Automation & Process Optimization

• Design and implement automated workflows using Salesforce Flow and Process Builder.
• Identify process inefficiencies and optimize for scalability and performance.
• Troubleshoot automation issues and system errors.

Development & Customization

• Develop and maintain basic Apex classes, triggers, and Lightning components (Aura/LWC).
• Support custom integrations using REST/SOAP APIs and middleware platforms.
• Write SOQL/SOSL queries for reporting, analysis, and troubleshooting.
• Participate in code reviews and ensure adherence to Salesforce best practices.

Integrations & System Enhancements

• Collaborate with stakeholders to translate business requirements into technical solutions.
• Assist with API-based integrations and third-party application connections.
• Evaluate Salesforce release updates and recommend platform enhancements.

User Support & Training

• Provide Tier-2/3 Salesforce support to business users.
• Troubleshoot complex system issues and provide solutions.
• Conduct training sessions and maintain user documentation.
• Promote Salesforce adoption and adherence to platform best practices.