Title:-Support Lead, ServiceNow IRM and GRC

Location:-Chicago, IL(Onsite)

Duration:- 6+ Months

2 references with LinkedIn

Job Summary:

Our client is seeking a Senior Engineer, ServiceNow IRM & GRC to join their team! This position is located in Chicago, Illinois. 

Duties:

·         Develop, configure, and implement complex ServiceNow Integrated Risk Management (IRM) and Governance, Risk, and controls (GRC) solutions

·         Translate business requirements into technical solutions within the ServiceNow platform

·         Automate configurations and workflows to support risk assessments, controls testing, and issue management

·         Provide technical guidance and mentor junior team members on IRM implementation and best practices

·         Participate in technical workshops to validate GRC/IRM requirements with business stakeholders

·         Configure, customize, and implement ServiceNow IRM applications and modules to support the full risk lifecycle

·         Develop and maintain ServiceNow artifacts such as custom workflows, reports, and automation

·         Create and configure dashboards and reports to provide visibility into risk and compliance posture

·         Troubleshoot and resolve complex risk-related technical issues, providing ongoing support for implemented IRM solutions

·         Support platform governance by adhering to technical standards and best practices

·         Stay up-to-date with the latest ServiceNow IRM product releases, features, and best practices

·         Develop and execute test plans for new configurations and features

Desired Skills/Experience:

·         Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent professional experience

·         5+ years of hands-on experience developing and implementing ServiceNow IRM, with a focus on GRC processes

·         Experience configuring and maintaining ServiceNow GRC modules, including workflows, UI policies, and access controls

·         Strong experience delivering significant ServiceNow IRM implementations for large enterprises

·         Deep technical and functional understanding of the ServiceNow IRM suite, including Issue Management, Loss Events, Control Testing, and Risk Self-Assessments

·         Proficiency in ServiceNow application development and workflow management tools

·         Excellent communication skills, with the ability to articulate technical concepts effectively to both technical and non-technical teams

Benefits:

·         Medical, Dental, & Vision Insurance Plans

·         Employee-Owned Profit Sharing (ESOP)

·         401K offered