Role: Salesforce Test Analyst with nCino exp -
Location : Columbia, SC (Hybrid) or Remote
Contract - 12 months
Job Summary: We are seeking a highly skilled Test Analyst with proven experience in Salesforce and nCino to support end-to-end testing for our enterprise banking transformation program.
This role will be integral in validating the functionality, performance, and data integrity of a multi-pod platform implementation that spans origination, underwriting, booking, document prep, and CRM processes.
The ideal candidate will have a strong understanding of the Salesforce ecosystem, nCino workflows, and commercial banking processes. AgLending a Plus, but not required. Reports to: Test COE Manager
Key Responsibilities:
1. Test Planning and Design: • Develop comprehensive test plans and test cases across Salesforce and nCino along with other downstream applications based on requirements and specifications. • Collaborate with developers, business analysts, and other stakeholders to understand requirements and objectives. • Identify test scenarios and design test scripts to ensure thorough coverage of functionalities. • Analyze requirements and specifications to identify potential gaps and ambiguities. • Perform integration testing with external systems including document management, core banking, and third-party credit systems. • Develop and maintain traceability matrices to ensure all requirements are covered by test cases. • Maintain test documentation including scripts, logs, and regression packs. • Perform risk analysis to prioritize testing efforts based on potential impact.
2. Test Execution: • Execute manual test cases and report defects using bug tracking tools. • Perform regression testing to ensure existing functionalities are not affected by new changes. • Validate fixes and perform retesting of resolved issues. • Conduct exploratory testing to identify unexpected behaviors and edge cases. • Perform integration testing to ensure different components of the application work together seamlessly. • Utilize test data management techniques to ensure comprehensive test coverage.
3. Defect Management: • Log defects with detailed descriptions and steps to reproduce. • Track and manage defects throughout the testing lifecycle. • Work closely with development teams to ensure timely resolution of issues. • Facilitate defect triage meetings to prioritize and resolve issues efficiently.
4. Documentation and Reporting: • Document test results, including pass/fail status, defect details, and test coverage. • Maintain test documentation and ensure it is up-to-date and accessible. • Create detailed test analysis reports to provide insights into test coverage and effectiveness. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related field,
Preferred.
• Minimum of 5 years of experience in manual testing.
• Minimum 2 years of experience with Salesforce testing (Sales Cloud, Service Cloud, or custom objects), preferred
• Minimum 1–2 years of experience testing nCino platform modules (preferably commercial lending), preferred
• Strong understanding of software development lifecycle and testing methodologies.
• Proficiency in using test management and bug tracking tools, similar to ADO.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Experience in test analysis and requirement validation.
• Ability to perform risk-based testing and prioritize test efforts accordingly. Preferred Skills:
• Experience with testing tools.
• Experience testing data migration or data transformation between legacy systems and Salesforce/nCino.
• Familiar with database structure Redgate, preferred. • Knowledge of banking or financial services, particularly lending workflows.
• Familiarity with API testing using Postman or similar tools. • Familiarity with Agile and Scrum methodologies.
• Strong in SQL scripting