Role: Senior Salesforce Business Analyst (CGEMJP00327385)

Duration: 12 Months

Location: Remote

Job Description:

•      5+ years’ experience as a Salesforce Commerce Cloud / Demandware

Business Analyst/Administrator.

•      Expert Level Experience with Salesforce Commerce Cloud Business

Manager.

Roles and Responsibilities

•      Work with clients and end users to gather, understand and define

business requirements

•      Assist with ongoing system Salesforce Commerce Cloud administration

including but not limited to creating products, promotions, source

codes, gift cards, coupons, sales tax and merchandising the site,

configuration of Security functionality

•      Maintain database integrity and accuracy via data cleansing, data

uploads

•      Assist with release evaluations including defining scope and

priorities for system initiatives

•      Troubleshoot production issues in a timely manner and provide internal

support when needed

•      Lead end users during User Acceptance Testing (UAT) & regression

testing to accurately prioritize defects and re-test resolved issues

•      Train customer personnel to Manage the Storefront