Hiring: Salesforce Tech Lead / Developer 

 Location: Benton Harbor, MI (Hybrid) – Relocation Candidates Accepted

 Visa: USC / GC / H4 EAD / L2

 Mandatory Certification: Salesforce Service Cloud Consultant

Looking for a Salesforce Tech Lead/Developer with 7+ years of Salesforce experience and strong expertise in:

 Salesforce Service Cloud (Omni-Channel, Case Management, Live Chat, Knowledge)

 Apex, LWC, Triggers & Flows

 Production Support / AMS Operations

 REST/SOAP APIs, MuleSoft, Data Cloud, Customer 360 (C360)

 Incident Management, RCA, SLA Management

 Jira, ServiceNow & ITIL Processes

Preferred:

 Salesforce Admin / Advanced Admin Certifications

 ITIL Foundation Certification

 If interested, please share your updated resume, visa status, current location, and certification details.