Position: Sr. Business Analyst

Location: Towson, MD (Onsite)

Duration: 12+ months contract

11+ years of experience 

Job Description:

Key Responsibilities

• Analyze business processes and IT requirements to identify, optimize, and implement improvements.
• Design and integrate new or enhanced business applications aligned with organizational architecture.
• Act as a technical designer to identify optimal solutions and develop technical specifications.
• Provide technical leadership across project delivery, including documentation, training, and overseeing build activities.

Key Activities

• Conduct business process analysis, needs assessment, and cost-benefit evaluations.
• Collaborate with stakeholders to gather and define requirements and identify solutions.
• Document current workflows, facilitate process mapping, and recommend improvements.
• Define project scope, milestones, deliverables, timelines, and budgets.
• Translate business requirements into functional and technical specifications.
• Validate requirements throughout the project lifecycle, including UAT and post-implementation support.
• Develop and deliver user documentation, process flows, and training materials.
• Provide technical support for engineering systems, including applications and tools.
• Manage system enhancements from requirement gathering to deployment.
• Support vendor management activities (contracts, renewals, evaluations).
• Troubleshoot and resolve implementation and operational issues.
• Create flowcharts, BPM workflows, and system diagrams.
• Ensure compliance with regulatory and organizational standards.
• Communicate regularly with stakeholders and leadership.
• Monitor process performance and drive continuous improvement initiatives.

Functional Skills

• Process simplification and standardization
• Engineering application domain knowledge (PLM, CAD, CAE)
• Business acumen
• Business process management & modeling
• Requirements gathering & workshop facilitation
• Stakeholder relationship management
• Consultative problem-solving
• Strong communication (verbal & written)
• SDLC / Agile / Scrum methodologies
• ITSF Project Methodology knowledge
• Awareness of emerging technologies

Technical Skills

• MS Office Suite (Word, Excel, PowerPoint), SharePoint, Visio
• Tools: JIRA, Azure DevOps, other requirement management tools
• 3DEXPERIENCE platform tools: ENOVIA, CATIA, dashboards/reporting
• System integration and computing environments
• Cloud technologies: SaaS, IaaS, PaaS
• Functional knowledge of:
• SAP / Oracle systems
• Engineering systems
• CRM/Digital systems (Salesforce, CMS, PIM)